Free PDF Uberland: How Algorithms Are Rewriting the Rules of Work
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Uberland: How Algorithms Are Rewriting the Rules of Work
Free PDF Uberland: How Algorithms Are Rewriting the Rules of Work
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Review
“A timely, accessible analysis of a Silicon Valley innovator that disrupted an industry.” (GeekWire 2018-10-20)"Functions as an examination of both how Uber’s algorithms are changing the way companies operate and exert control over their workers and how those workers are experiencing these changes.” (Slate)“This jargon-free and intriguing exposé offers food for thought for anyone interested in worker protections or societal changes driven by technology.” (Publishers Weekly)"A timely look at the tensions between technology and the future of employment, and how ambitious startups might be changing the way we see and value work.” (Mother Jones 2018-11-03)“If you care about the future of work, read Uberland by Alex Rosenblat.” (Theodore Kinni, Strategy + Business)“Rosenblat’s book is a combination of sociological analysis, excerpts from Uber-driver online forums, communications with Uber executives and employees, and an avalanche of in-person interviews with drivers from all over the United States and Canada. Her analysis isn’t a polemic; it is balanced and measured.” (Los Angeles Review of Books 2019-01-14)“A fine work of technology ethnography. . . As someone who believes that technology is a positive force for driving change, I’ll admit to being deeply disturbed by reading Uberland." (Inside Higher Education 2018-12-12)
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From the Inside Flap
“An excellent one-stop-shop introduction to the topic, summarizing key advances in this area and providing important practical advice for researchers.”—David McKenzie, World Bank "An essential handbook for anyone engaged in empirical research in the social sciences. Situating open and transparent research practices as a fundamental component of ethical research practices, this book is an interdisciplinary, inspiring, and practical guide for students, instructors, and experienced researchers alike."—Susan D. Hyde, Avice M. Saint Chair in Public Policy, University of California, Berkeley. “The first work to my knowledge to draw together the exploding area of methodological and practical work to increase the credibility of social science research through transparency and reproducibility.”—Graeme Blair, Assistant Professor of Political Science, University of California, Los Angeles "A clear-eyed take on the state of social science and how it can live up to the promise of providing quality evidence regarding fundamental questions about humans and society."—Simine Vazire, Associate Professor of Psychology, University of California Davis
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Product details
Hardcover: 296 pages
Publisher: University of California Press; First edition (October 23, 2018)
Language: English
ISBN-10: 0520298578
ISBN-13: 978-0520298576
Product Dimensions:
6 x 1 x 9 inches
Shipping Weight: 1.2 pounds (View shipping rates and policies)
Average Customer Review:
5.0 out of 5 stars
3 customer reviews
Amazon Best Sellers Rank:
#96,946 in Books (See Top 100 in Books)
This book is a marvelous inside look at what it's like to drive for Uber, and by extension, any Silicon Valley gig economy platform. The author claims she tells her children Uber stories at bedtime - and I believe her. She weaves many a tale about the rides she took in years of research (over 5,000 miles in the U.S. and Canada). The author illuminates a myriad of problems associated with having an algorithm as your boss, where there is rarely a real human to help you resolve issues. Although Uber touts the independence of their drivers, the author demonstrates that independence is mostly an illusion and manipulation abounds. I was expecting a typical academic tome, and what I got instead was a really terrific read. I highly recommend Uberland.
Uber is slippery and abstract, the company and its services are (in many places) ubiquitous but also hard to understand as they change policies, leadership, and scandals erupt. This book not only makes Uber concrete through the experiences of its drivers, but also explains the slippery-ness in a way that sends readers away with a more fulsome understanding of not only the company, but also the consequences of companies beyond Uber using technology to “rewrite the rules of workâ€. Rosenblat goes beyond description to explain the experiences of drivers with her deep knowledge of Uber’s technology and business incentives. Her expertise in this area is unmatched by more casual observers, a must-read for those grappling with technology, work, and inequality.
Taken at face value, the shiny veneer of the gig economy are simply apps that allow people to seek services from other people. Yet, as Uberland demonstrates, the brokers of those exchanges are not agnostic actors developing neutral platforms that connect people. Rather, companies like Uber have built algorithmically-rooted technologies that govern how people can connect. Through explicit managerial processes and implicit nudges, Uber shapes a distributed workforce based on its own values with little accountability for its actions. This book shines a light on these dynamics, highlighting the logics of ridehail companies (most notably Uber), the experiences of drivers, and the tensions that emerge as competing interests collide.Alex Rosenblat has spent years talking to a wide-range of drivers, Uber employees, and other stakeholders to understand their values, logics, and work-arounds. Through eloquent prose and thick description, she elevates the voices of those she talks with so that the reader can see the challenges presented by algorithmic management. She offers a compelling framework for understanding what's unfolding and helps the reader get past their naive assumptions of how drivers experience Uber. This work is critical, in no small part because every person who has ever taken an Uber feels as though they understand drivers. Rosenblat helps the reader see the wide range of incentives and logics and how they contradict in important ways.This book is an essential read for business leaders, entrepreneurs, and all who have a vested interest in understanding how technology is reconfiguring society. It's also a fun read for anyone who may simply want to see what lies below the shiny veneer.
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